Fresh Flower Care Instructions

At Poppin Balloons & Gifts, our fresh flower arrangements are carefully prepared in water-absorbing floral foam, safely secured in your beautiful personalised Flower arrangment.

How to Care for Your Flowers

• Keep the floral foam moist: Gently add small amounts of clean water directly onto the foam as needed. Avoid overfilling or wetting the cardboard.

• Avoid heat and direct sunlight: Keep your arrangement in a cool, sheltered location, away from heaters, hot vehicles and direct sunlight.

• Avoid strong airflow: Keep flowers away from air-conditioning vents and fans, which can accelerate wilting.

• Handle with care: Keep the arrangement upright and avoid tipping, shaking or rough handling.

• Keep away from ripening fruit: Some fruit releases gases that can accelerate flower ageing.

Important Information About Flower Lifespan and Delivery

Fresh flowers are perishable, and their lifespan varies depending on the flower varieties, maturity, season, temperature and care after delivery. We cannot guarantee a specific lifespan.

Once delivery is completed, the recipient is responsible for appropriate care and storage. We do not ordinarily offer refunds or replacements for natural ageing or deterioration caused by inadequate hydration, excessive heat, improper handling or other external conditions after delivery.

If your arrangement arrives damaged or you believe there is a product defect, please contact us promptly after delivery, with your order number and clear photographs so we can assess the issue.

Nothing in these instructions excludes or limits your rights under Australian Consumer Law.